Shipping policy

Shipping Policy

We are committed to delivering your order as quickly and safely as possible. Please review our shipping information below.

Shipping Methods

Standard Shipping – Free

• Cost: Free of charge

• Estimated Delivery Time: 8 to 15 business days

Express Shipping – £4.99

• Cost: £4.99

• Estimated Delivery Time: 5 to 8 business days

Delivery times are estimates and may vary depending on factors such as order processing time, carrier delays, weather conditions, or unforeseen circumstances.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Delivery Area

We currently ship within the United Kingdom.

Delays & Exceptions

While we strive to meet the estimated delivery times, delays may occasionally occur due to circumstances beyond our control.

 

Customer Support Hours

Customer support team is available Monday to Friday, from 9:00 AM to 5:00 PM

pheliostore@gmail